London, United Kingdom - 8 December 2025 - NayaOne, the leading Vendor Delivery Infrastructure for enterprises, today announced the addition of Insait.io to the NayaOne platform, giving financial institutions access to next-generation conversational AI capabilities that transform static customer journeys into dynamic, revenue-generating interactions.
Insait.io specialises in human-like digital agents built for financial services. With its GenAI-powered platform, financial institutions can eliminate friction in key customer journeys, improve engagement, and significantly lift conversions across deposits, lending, and product onboarding.
The partnership integrates Insait.io’s digital agent into the NayaOne platform, enabling enterprises to rapidly test and validate conversational experiences in secure, off-premise environments.
Solving a Critical Friction Point in Financial Services
Traditional financial institutions continue to lose market share to fintechs and digital lenders due to slow, cumbersome customer journeys. These processes create unnecessary friction that suppresses conversion and impacts revenue. Insait.io addresses this directly by enabling financial institutions to:
- Replace static, manual processes with automated conversational journeys
- Improve customer understanding through real-time, human-like interactions
- Boost product uptake and revenue across key business lines
- Eliminate operational bottlenecks that delay customer decisions
Financial institutions that prioritise improving these channels can level the playing field and recapture lost market share.
Key Capabilities and Benefits
Insait.io’s platform allows banks to:
- Convert traditional workflows into dynamic, AI-driven conversations
- Deploy expertise-rich agents trained in banking and fintech language
- Provide customers with frictionless onboarding and guided decision support
- Increase conversion rates across lending, deposits, and product applications
With the integration into the NayaOne platform, enterprises can now evaluate these capabilities in a secure environment and gather the evidence needed to support procurement decisions.
Proven Commercial Impact
Insait.io has longstanding success in the US banking sector. In one instance Insait partnered with a three-billion-dollar community bank, to increase deposit growth. In just one month, the bank saw a $9.1 million increase in new CD deposits.
This result demonstrates the direct revenue impact of modernising customer journeys with conversational AI.
A Partnership Designed for Real Enterprise Problems
The NayaOne–Insait.io partnership creates a direct pathway for enterprises to match real customer-journey challenges with modern, AI-powered solutions.
Through the NayaOne platform, financial institutions can now:
- Access Insait.io's agent technology via the Enterprise Gateway
- Run short-cycle, evidence-driven PoCs to validate performance
- Compare conversational AI vendors side-by-side
- Accelerate decision confidence with evidence
“Banks want GenAI that delivers commercial value, not more exploration. Insait.io brings a sharp, outcomes-driven solution, and this partnership makes it far easier for enterprises to access and test it.
Conclusion
As financial institutions push to modernise customer engagement, the ability to safely test and validate new technologies has become essential. The partnership between NayaOne and Insait.io delivers exactly that: a secure place to experiment, real evidence to guide procurement, and a clear view of how GenAI can improve conversion and customer experience. It is another step toward helping enterprises innovate with discipline and confidence.
About Insait.io
At Insait, we maximise revenue for the banks we work with by focussing on interactions with customers that lead to the opening of new accounts and loans for both new and existing clients. Our digital agent combines human-like communication with expertise in banking and fintech, enhancing sales, marketing, and decision-making.
