Streamlining Loan Origination from Application to Funding
A global bank wanted to evaluate Loan Origination Systems (LOS) that could streamline the end-to-end lending process - from application to funding - improving efficiency, compliance, and customer experience across retail and commercial portfolios.
Outcomes
30% - 50%
Faster Loan Approvals
40%
Process Optimisation
30%
Risk Assessment Accuracy Increase
50%
Manual Task Reduction
Technology Vendors Suited to Evaluation
Business Problem
The bank’s legacy lending systems were slow, rigid, and difficult to integrate with modern loan origination solutions. Manual processes led to inefficiencies, delays, and a higher risk of human error across underwriting and approval workflows.
At the same time, meeting evolving regulatory and compliance requirements added complexity, increasing the need for a modern, flexible, and auditable Loan Origination System (LOS).
Challenges
- Legacy System Compatibility: Existing systems are outdated and lack flexibility for modern lending solutions.
- Operational Inefficiency: Manual processes cause delays and increase the risk of errors.
- Regulatory Compliance: Ensuring solutions meet stringent financial regulations is challenging.
From Idea to Evidence with NayaOne
The bank used NayaOne’s platform to move from idea to evaluation in weeks, not months.
- Sandbox Deployment: Set up a secure, pre-configured environment to simulate complex lending scenarios, including loan application processing, credit scoring, and approval workflows.
- Compliance Validation: Conducted rigorous checks to ensure solutions met financial regulations, data protection standards, and security requirements.
- Accelerated Access: Enabled rapid experimentation with commercial lending solutions through a governed, isolated test environment.
- Controlled Evaluation: Compared multiple vendor offerings side by side using synthetic data, reducing risk and improving decision quality.
Impact Metrics
PoC Timeline Reduction
4 weeks with NayaOne vs 12 months traditionally
Time Saved in Vendor Evaluation
1+ year
Decision Quality
The PoC generated measurable evidence on vendor performance, system compatibility, and compliance readiness, enabling the bank to make faster, more confident platform decisions. By comparing solutions in a controlled sandbox with real and synthetic data, decision quality improved through transparency and data-backed evaluation - reducing reliance on assumptions or vendor claims.
KPIs
- Loan Processing Time (hours): Average duration from application submission to decision – a key indicator of automation and workflow efficiency.
- Automation Coverage (%): Percentage of loan processing tasks executed without manual intervention.
- Risk Assessment Accuracy (%): Improvement in predictive scoring and reduction in exposure to bad debt.
- Decision Turnaround Time (minutes): Speed of approval decisions compared to baseline legacy systems.
- Integration Success Rate (%): Percentage of successful data exchanges between LOS, legacy systems, and third-party vendors within the sandbox.
Accelerate Lending Transformation
Explore how modern LOS solutions can streamline origination, strengthen compliance, and improve customer experience through NayaOne’s platform.
