Ambar Vitelli-Khosla
Strategic Partnerships
NayaOne is pleased to announce that ACF Technologies has joined the NayaOne Marketplace, making their customer experience management solutions accessible to a diverse range of financial institutions.
Financial institutions are now able to leverage their customer experience (CX) using ACF Technologies’ intelligent appointment scheduling through the NayaOne sandbox to streamline customer flow and deliver seamless CX. From on-site arrival to post-purchase feedback, ACF solutions provide you with actionable insights about customers’ behaviour and preferences enabling personalised experiences.
ACF Technologies customer experience management solution supports an extensive list of integrations in the industry, including a scripting layer, an API, and Webhooks. This ensures that banks and financial institutions can leverage their CX by putting the user at the centre, while improving operational efficiency, customer satisfaction, and increased revenue opportunities. ACF Technologies’ solutions are available for evaluation on the NayaOne Marketplace.
We are excited to have partnered with NayaOne, and to have the opportunity to help their partners in the banking sector to improve their customer experience strategies via our solution portfolio.
Alex Themistos
Sales and Account Manager, ACF Technologies
We are looking forward to working with ACF Technologies whose solution will drive operational efficiency and customer satisfaction, a great addition to our Consumer protection use case!
Oli Platt
Product and Marketplace Manager, NayaOne
ACF Technologies exists to improve customer experiences. With nearly two decades of experience across numerous industries, we are a global leader in advanced customer flow management. Through a consultancy-led approach, we help streamline every aspect of the customer experience – from appointment scheduling through to onsite arrival and post-service feedback. Our solutions improve operational efficiencies, create better customer experiences and ultimately boost your bottom line.
