We’re thrilled to announce that Odynn has joined the NayaOne Tech Marketplace. This collaboration empowers financial institutions, fintechs, and travel tech partners to elevate customer loyalty and drive new revenue streams through Odynn’s next-gen loyalty program management platform. Built on advanced AI and ML, Odynn reimagines loyalty programs with seamless API integrations, white-label solutions, and a comprehensive travel portal designed to boost customer retention, increase cardholder engagement, and enhance revenue opportunities.
Solving Customer Retention Challenges for Financial Institutions
In today’s competitive credit card landscape, retaining cardholders and increasing card usage have become essential goals for financial institutions. Despite the growing number of rewards cards, there are limited avenues for banks to stand out. Travel redemption remains a powerful differentiator, yet most banks lack the tools to deliver it effectively. Odynn’s platform tackles this gap by enhancing loyalty offerings in ways that make cardholders more engaged and satisfied. By using Odynn’s platform, financial institutions can increase customer retention, reduce churn, and encourage higher card spend, all while reducing customer acquisition costs and boosting lifetime value.
Everyone at Odynn is thrilled to partner with NayaOne and be able to immediately unlock millions of dollars in novel revenue and cost savings for NayaOne's banking and fintech customers with our next-gen program manager.
John Taylor Garner
Odynn Founder & CEO
Partnering with Odynn furthers our commitment to offer innovative loyalty and retention solutions to our clients in the financial sector. Integrating Odynn's advanced loyalty platform within NayaOne's secure Sandbox-as-a-Service allows institutions to explore new loyalty pathways that drive cardholder engagement and retention. Together, we’re bringing fresh opportunities to the loyalty space, helping our clients secure long-term customer relationships.
Karan Jain
CEO of NayaOne
Key Features of Odynn's Platform
- Comprehensive Travel Portal: Like Kayak on steroids, Odynn’s portal provides transparent pricing options in points, miles, cash, and more across major airlines and hotels. Centralised tools for creating, maintaining, and auditing policies and processes.
- Loyalty Pricing APIs: Offers banks direct integration for real-time loyalty pricing, matched pricing, and customer-specific loyalty profiles.
- Traveler DNA Wallet: Aggregates all user loyalty accounts, including points, miles, credit cards, and membership statuses, enabling personalized recommendations.
- Supplier-Direct Partnerships: Unlike OTAs, Odynn’s direct relationships with airlines and hotels offer better pricing, status earning, and customer service.
- Optimal Redemption Recommendations: Proprietary algorithms suggest the best redemption method for customers based on individual loyalty balances and preferences.
Case Study: Enhancing Compliance and Efficiency for Global Financial Institutions
Odynn’s integration with Bilt Rewards has yielded impressive results:
- Doubled Monthly Visits: Travel tab visits doubled from pre-integration in August 2023 to February 2024.
- Increased Points Transfers: Transfers of Bilt Points to hotel partners rose almost 25%.
- Media Exposure: Over 35 media outlets covered the launch, establishing travel as the second most popular redemption for Bilt members, with redemption shares nearly quadrupling.
Notable clients such as Bilt Rewards and other multi-national corporations, have experienced tangible success with Odynn’s loyalty platform, highlighting its impact on customer engagement and satisfaction.
Partnership Benefits
Through NayaOne’s Sandbox-as-a-Service, financial institutions can seamlessly test and integrate Odynn’s platform, exploring advanced loyalty solutions designed to drive revenue growth, enhance customer retention, and maximise cardholder lifetime value. Odynn has achieved considerable success in replacing industry incumbents with its highly customisable and easy-to-implement travel portal, delivering superior experiences and measurable business impact.
Odynn is a leading embedded loyalty and fintech program manager, powered by AI and ML. With operations spanning Europe, the Middle East, and Asia Pacific, Odynn helps banks, fintechs, and travel partners transform customer loyalty through innovative, tech-driven solutions.
