Terms & Conditions

Last updated: March 2023
Please read these terms and conditions carefully before using Our Service.

1. Introduction

  • These are the terms of use for NayaOne, accessed via the website at www.discover.nayaone.com/ (“Site”) and the associated platform and mobile application, either of which may be referred to as the service.
  • The Service is provided to you by the NayaOne LTD, which is registered in England and Wales under company number 12117711 and has its registered office at Salisbury House, London Wall, London, England, EC2M 5QQ.
  • These terms and conditions form our legally binding agreement with you in relation to the Service (the “Terms”). Any reference to “you” in these Terms includes yourself and any person that uses the Service on your behalf.
  • Please read these Terms carefully before using the Service. By using the Service, you agree to be bound by these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our Service.2. Other Applicable Terms
  • These Terms incorporate our Privacy & Cookie Policy which sets out the terms on which we collect, process, share and store any personal data we collect from you, or that you provide to us. Our Cookie Policy sets out information about the cookies on our Site. We will only use your personal data as set out in our Privacy & Cookie Policy.

3. Acknowledgement

  • These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company:
  • These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service. By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.
  • You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service. Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

4. Your Account and Password

  • You agree that you are responsible for ensuring that any user identification codes, passwords or any other piece of information used by you as part of the Service remain confidential. If you know or suspect of any authorised use of this information, you agree to notify us immediately at support@nayaone.com. We will not be liable for any unauthorised use of your account unless we have been at fault.
  • We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms or if we think your account has been compromised.

5. Intellectual Property Rights and Use of Material

  • We are the owner or the licensee of all intellectual property rights on our Site and Platform (including all material published by us on our Site and Platform). Those works are protected by copyright, patent and design laws and treaties around the world. All such rights are reserved and, subject to the below, you may not reproduce, copy, distribute, sell, sub-licence, store, or in any other manner re-use content from our Site or Platform unless given express written permission to do so by us.
  • You may print off one copy and may download extracts of any page(s) from our Site or Platform for your personal use. You may draw the attention of others within your organisation to content on our Site or platform.
  • You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
  • Our status (and that of any identified contributors) as the authors of content on our Site and Platform must always be acknowledged.
  • You must not use any part of the content on our Site or Platform for commercial purposes without permission from us to do so.
  • If you print off, copy or download any part of our Site or Platform in breach of these Terms, your right to use our Site and Platform will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. You agree that you will not use our intellectual property rights in any way other than allowed under these Terms and any infringement by you thereof will be a material breach of these Terms.

6. No Reliance on Information and Disclaimer

  • Access to the content, and all services and products associated with the Service is provided on an “as is” and “as available” basis. We may suspend, withdraw, discontinue or change all or any part the Service without notice. We will not be liable to you if for any reason the Service is unavailable at any time or for any period, although we do our best to make sure it is always available (sometimes we need to carry out maintenance though — if we are making updates and fixing bugs we always aim to let you know beforehand).
  • Although we make reasonable efforts to update the service and only offer existing available deals from third-party providers, we make no representations, warranties or guarantees, whether express or implied, that the content is accurate, complete or up-to-date.
  • In particular

    • You acknowledge that we obtain our information from third parties and we cannot, and do not, provide any representations, guarantees, and/or warranties as to quality, suitability for your purposes or needs, compatibility, reliability, accuracy, completeness, timeliness or use of information provided to us by any third party and/or that is accessed or obtained by you or otherwise through using our Service.
    • It is your responsibility to evaluate the quality, suitability, accuracy, completeness and reliability of this Service, information provided by any third party, information accessed or obtained by you through using our Services, and any information or content contained therein.
    • We are therefore not responsible for your decision to engage with any provider, sign up to any deal, or cancel any services.

7. Liability

  • Nothing in these Terms excludes or limits our liability for liabilities that cannot be excluded or limited by English law.
  • In the event that we suspect fraudulent activity relating to your account in any way, you will be contacted directly via email.
  • If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time you started to use the Service.
  • We are not liable for business losses. If you use the service for any commercial or business purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • We assume no responsibility for the content of websites linked on our Site or Platform. Unless expressly stated, these websites are not under our control. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

8. Viruses

  • You must not misuse our Site or Platform by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site or Platform, the servers on which our Site or Platform are stored or any server, computer or database connected to our Site or Platform. You must not attack our Site or Platform via a denial-of-service attack or a distributed denial-of service attack. A breach of this provision is a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site and Platform will cease immediately.

9. Linking to our Site

  • You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
  • You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
  • You must not establish a link to our Site or Platform in any website that is not owned by you.
  • Our Site and Platform must not be framed on any other website, nor may you create a link to any part of our Site or Platform other than the home page.
  • We reserve the right to withdraw linking permission without notice.
  • The website to which you are linking must comply in all respects with any content standards we issue from time to time.
  • If you wish to make any use of content on our Site or Platform other than that set out above, please contact us at support@nayaone.com.

10. Prohibited Uses

  • You may use our Service only for lawful purposes. You may not use our Service:
    • In any way that breaches any applicable local, national or international law or regulation.
    • In any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect.
    • For the purpose of harming or attempting to harm minors in any way.
    • To send, knowingly receive, upload, download, use or reuse any material which does not comply with any of our content standards.
    • To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).
    • To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.
  • You also agree:

    • Not to reproduce, duplicate, copy or resell any part of our Site or Platform in contravention of these Terms.

    • Not to access without authority, interfere with, damage or disrupt:

    • any part of our Site or Platform;

    • any equipment or network on which our Site or Platform is stored;

    • any software used in the provision of our Site or Platform; or

    • any equipment or network or software owned or used by any third party.

11. Suspension and Termination

  • if you have breached any provision of the Terms (or have acted in a manner which clearly shows that you do not intend to, or are unable to comply with the provisions of these Terms);
  • if we in our sole discretion believe we are required to do so by law; and/or
  • by notice to the email address you provided when you registered for the Service.

12. Miscellaneous

  • If any provision of these Terms is deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.
  • If we do not exercise or enforce any legal right or remedy which is contained in these Terms (or which we have the benefit of under any applicable law), this will not be taken to be a formal waiver of our rights and that those rights or remedies will still be available to us.

13. Applicable Law

  • These Terms will be interpreted, construed and enforced in all respects in accordance with the laws of England and Wales, and the Courts of England and Wales will normally be where any legal proceedings should be brought, except that if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland. Until the end of the UK’s transition period from the EU, some disputes may be suitable for online resolution via the European Commission Online Dispute Resolution platform.

14. Changes to these Terms

  • We may revise these Terms at any time by amending this page. Please check this page from time to time for any changes, as they are binding on you upon your first use of the Service after the changes have been introduced. In the event of any conflict between the current version of these Terms and any previous version(s), the provisions that are current and in effect will prevail (unless it is expressly stated otherwise).

15. Complaints and Contact

To contact us or to complain, please email support@nayaone.com, and we will aim to resolve your issue as soon as possible.

As stated, we may communicate with you via our website and via email, SMS or phone. Please understand that you will need internet access or phone service to receive these communications. All correspondence from NayaOne will be sent in English.